Good food great staff but decor could do a up grade..
The Auburn lodge hotel is a fantastic family orientated establishment. From the reception to the bar staff to breakfast, dinner and room service employees were all very helpful and good natured. The swimming pool facilities were not working on the week of our arrival through no fault of there own. But they more than made up for it with entertainment for our children. Highly recommended.
Not a great hotel` 1. No access to the pool before 12.30 on Saturday morning. 2. Had to wait for breakfast on Sunday morning even though i was trying to tell the waitress that my sister was in having breakfast and she had seats at her table for us. 3. Was trying to charge us more on check out for the room.that the price we booked for The bar Staff were lovely - Bar food lovely. However the reception staff not the best The manager did contact us about the pool
We love the location of the auburn lodge and this was our second time to stay, our room this time was quite old, the bathroom needs to be renovated, it was very old and grubby. The staff were lovely as always. We will be back but we will be requesting a better room.
I enjoyed Ennis town as a nice base to explore Co Clare. The only reason I am writing this review is that I was really impressed with the genuine warm and charming welcome and treatment from all the staff. From reception to bar and waiting staff and the pool/gym staff they were all so nice and friendly and helpful I was really surprised. I will be back to the Auburn lodge for this reason and would reccommend to a friend or family.
We have stayed in this hotel a few times and must say we love it food great and staff very friendly
The hotel was pleasant and clean though the decor was a bit dated. The swimming pool was well presented but the pool itself was shallow and small. The jacuzzi was perfect and having a children's pool was a God sent. The breakfast was scrumptious except for the coffee that was absolutely horrible. All in all, we would recommend the hotel. The proximity of Ennis and the Cliffs of Moher was great. It was easy to get to Limerick yet we felt we had the best of both world with being in the countryside.
Lovely atmosphere in the hotel from start to finish. As a family with three young children, the hotel had all we required, a leisure centre, a child's club & lots of other young children to play with. The staff were most helpful, and the food was tasty. Overall a very enjoyable stay, would recommend. PS - excellent value too!
Hotel very nice rooms a bit dated but clean, hotel staff very friendly food excellent, booked with lidl breaks would have got a better deal with escapes or living social deals!
Only stayed one night at the AUBURN LODGE & LEISURE CENTRE but will definitely return . It was just lovely. The staff there it has to be said are excellent, from the girl in the restaurant to the girl in the bar, very welcoming and friendly. Had to rearrange the booking because of flu , the hotel could not have been more helpful , really really nice. Thank you so much for everything !! We appreciate it very much!
We stayed for the Patrick's Weekend and we were greatfull for the leisure facilities as it rained all weekend and couldn't get out. The hotel is clean tho' stuck in the 80's with the decor with a strange layout. There is no lift in this hotel so make sure to ask for a groundfloor room if you're not good on stairs.The food was lovely but if you like a medium rare steak ask for a medium to well done as we were given rare to blue and had to send it back. The Staff are very nice and friendly. The big problem we had was we were in a room beside a couple that were fighting...for hours. The walls are so thin it was if they were in the room with us, we could hear every word. The hotel phones were not working and the reception was a bit of a hike away.We didn't want to knock on their door as the man was drunk and verbally abusive as it was. They stopped eventually when a man from another room started banging on their door about 3.30am asking them to stop.
We had an overnight stay at the Auburn hotel and found it to be exellent value for money. The staff were helpful and friendly trough out stay and food was very good .We would recommend this hotel for anyone traveling through Clare
my family stayed two nights.hotel is not good.very bad smell on carpets and strong smell of cigarette smoke in rooms.family room very small.not wheelchair accessable.food ok.good music on one nt of our stay.will not be returning.
Nice hotel lovely food staff very helpful but bar staff need training rooms comfortable bit too warm would stay again
Staff lovely, food great, rooms dated but clean & warm, swimming pool big disappointment as it was freezing, kids only stayed in it for a short time.
Information incorrect on website about children's hours in the pool. When we arrived at 6.30pm we asked where the pool was and we were told that the pool was closed to children at 7pm. I had already checked this out before travelling and it says 8pm on the website. When I told the receptionist this she told me that it does not. I rechecked when I got to the room and it did say 8pm. We went for our evening meal (included) in the restaurant. We weren't offered a wine list or asked if we wanted drinks. That was ok as we weren't too bothered and yes we could have asked ourselves. The food was not great at all. Presentation was fine but I had the chicken and it was dry as a bone. My husband had salmon and it was overcooked too. We were given a password for WiFi but the WiFi didn't work. Faulty wire in bedside lamp and a socket that you couldn't plug anything into. Old style telly. Mattresses could do with updating. I did mention all to the receptionist the next morning and she checked the website for the time of the swimming and could see that it said 8pm and apologised and said she would get it changed. Overall, glad we were only there one night.
We love it ! As a short break here in Ireland, it's hard to beat. Close proximity to tourist areas, close to town, and has ample parking. The food is great, the staff are very welcoming and the leisure centre goes down a treat with our lot. We have no complaints!!! We have been before and will be back again!
Excellent and relaxing two night stay. We ate in the Restaurant both nights and enjoyed all the food. Whilst the choice of wine is limited we were very pleased with our chosen wines and found them compatibly priced and in fact cheaper than most restaurants we have used. It is slightly out of town but plenty of parking in Ennis, reasonably priced. The staff were also very pleasant. Would have not hesitation in coming here again.
nice size pool for kids between 8 and 18 yr old.Staff very nice,breakfast very nice,ennis lovely little town overall a very nice experience.
Very good.No complaints overall.
we found it hard to find the hotel as it is not sign posted the hotel was ok
Very basic and dated rooms but clean and comfortable. Friendly staff, nice bar and nice food. Nice pool & leisure centre. Good location too.
Had a great weekend. Warm, helpful staff. Child friendly. Lovely leisure centre. Tasty food. Might consider varying the menu. Would recommend it to friends. From very satisfied guests - Kildare.
Very enjoyable family break, only ate breakfast in the hotel but it was a very nice buffet & the staff were very nice. Used pool twice, again fine facilities & very nice staff. Our room was very comfortable and clean an on ground floor which was handy as we had buggy & I don't think there's a lift.
Lovely hotel, very friendly helpful staff.
On arrival the lady at reception, Helena I think is her name, was very welcoming and friendly. She even offered us an upgrade on our stay which was fantastic. The room was lovely very comfortable, clean and tidy. We also visited the Spa where we had massage treatments which were very relaxing and the staff really friendly to talk to. Our meals, dinner and breakfast were both lovely, but I found the service a little disappointing. On arrival at the restaurant we were told they had no table booked for us which we had booked earlier at reception. Thankfully this was resolved as our stay included a meal. We were asked while ordering our food would we like drinks but I had to ask for a wine menu. We were also asked if we would like to wait a few minutes for our main following our starter by one of the servers but were then served anyway by someone else. The following morning for breakfast again they were busy and had no table so the lady asked us to wait in the lobby. During our wait I saw several guests coming and going and the lady never came to inform us there were tables. My partner had to go back up and ask had something come available. Overall a lovely hotel and visit, just slightly disappointed with the service on a couple of occasions.
Great hotel lovely and warm great food great staff
The hotel in general was OK and the staff were pleasant apart from the manager who couldn't be bothered to greet you even when you greeted him first. We had booked two nights and a meal with ours but the menu was very limited, Our main course was so poor that we sent it back twice and in the end we gave up and bought crisps from the bar. The cutlery on our table was dirty with residue and the plates in the breakfast room in the morning were dirty too. You had to sort through a few to find a clean one.The rooms were OK but we had an upgrade which I was glad of because it nothing to write home about. The Spa was ok just a bit small, so you need to select the best time of the day to go as it can be busy. We went here for a special occasion and we went into the town for that meal on the first night, if we had gone to the hotel restaurant that night we would have not stayed, we would have gone home. We checked out with the happy manager and he couldn't be bothered to ask us if we enjoyed our stay, I asked him if everything was in order and he said "yes, goodbye". At least he said something I suppose? We were very disappointed overall and would not return again.
TV reception was very bad in our room.disappointed that the pool wasn't opened earlier than ten am and closed as early as six pm.but a lovely warm friendly atmosphere from the staff and the food was really lovely.
very nice reception staff very friendly we had a lovely stay rooms comfortable food lovely great music
We stayed the last weekend in August on a 2 night package which included breakfast and dinner. We found the staff in all areas very friendly and professional. We loved the idea of eating dinner in the bar or restaurant. We have to say the bar food would be our first choice good menu with a choice for all. This hotel is a great base for travelling around.
Had a fabulous time in this hotel. The food was excellent. Staff very helpful. Room was spotless. Would definitely recommend it. And we intend to return in the near future.
Beautiful stay, room was lovley food was great restruant and hotel staff were fantastic. We found that on our first night the pool attendent was a bit OTT and unfriendly in approach. coming out to the pool area every couple of minutes to stop the kids jumping in the kiddies pool or splasing arond or not using the steps to get in or out. A bit OTT as there was a 6 year old and a 2 year old and both parents in the water looking after them and no one else in the kiddies pool.
I would like to comment on the fantastic hospitality that we received on arrival and during our stay at the Auburn Lodge in particular the dining staff and the leisure club staff.. The proximity to local facilities was spot on. I would highly recommend the Auburn to Families.
Excellent service and friendly staff made for a great stay . Highly recommended and easy access to all destinations as a bonus. Food was excellent and the bar was great craic. PJ
Good food nice rooms enjoyed pool
My wife and our 2 children stayed recently . The hotel was lovely comfortable and clean. Dinner was delicious .we also used the leisure centre too. Great value and friendly staff in all areas.
Another wonderful experience for me and my two "tweenagers" at the Auburn Lodge, great facilities and really friendly staff, we will have to go back again next year as there is just so much to do in Clare!
A great stay clean rooms and clean pool great staff can not talk highly enough of the food it was just mouthwatering checked in and out with no hassle 30 mins from the lovely cliffs and 2 mins from the lovely shopping town of Ennis great place to stay
Nice clean Hotel, with very friendly staff, and delicious evening meal. The Leisure Centre is very adequate also, which my son couldn't get enough of.
The staff are what stood out most during our stay at the Auburn Lodge, each and every one of them were pleasant, friendly and helpful. The food was good and the service was amazing. The hotel itself needs modernisation but was spotlessly clean. Its a little outside Ennis town but walkable in about 20 minutes. The leisure centre looked pretty new and again was really clean with great staff. Good value for money, would definitely stay again, thanks for all.
We stayed at the hotel for two nights in June 2015. The booking was made on the morning of our arrival. We arrived at 2 o'clock and the check-in was handled efficiently (although one of the door cards didn't work subsequently) and the room was ready for occupation. The room was clean (although we had to walk 140 yards within the building itself from the reception to the room - it helped eliminate some of the calories from the breakfasts) but the room was not overly warm particularly as the weather was not Junelike. The package included one evening meal and this was served in the bar. The menu choice was very good and the food itself was also very good (although there was a delay in having the order processed). The breakfast was very good and again it had a good selection of food. We did not use the Leisure Centre.
Lovely hotel,very gud value for money!very friendly staff..food in restaurant was ok but it was included in our deal so we couldnt complain..portugese guy in restaurant was vry friendly and couldnt do enough for us..rooms were clean and modern,hotel pool was nice and staff wer lovely.hotel reception staff very helpful and friendly.only fault was the walk to our room,it was a long walk through many corridors.would definitely stay again
my wife and i stayed here for a 2 night stay at easter and found the reception staff very friendly and helpful.the bar staff were most efficient and pleasent. however the restaurant staff were a completely different story , we were booked in on a 2 night b&b package which also included a 2 course dinner on both nights , we were questioned constantly about what dinner package we had and made to feel as though we were getting something we were not entitled to , this was all played out in front of other paying guests , most embarrassing . if you wish to stay in a relatively comfortable hotel and enjoy a quiet drink but do not wish to dine in the restaurant then its adequate . i know we will never cross the threshold again.
Hotel was warm and the room, a I had requested, was a recently refurbished one-big comfortable bed, nice bathroom and we had everything we needed, tea and coffee making facilities etc. We had hoped to use the leisure centre but didn't get around to it. The clientele in general were older in the hotel, but this didn't matter. The staff were friendly and helpful esp the breakfast staff who were most attentive. The hotel dÃ©cor in general is a little tired and dated but all in all we had a pleasant stay.
Food was nice. The rooms were horrible and we were literally put right at the back of the hotel. There was a horrible smell in our room when we first went in and when my 3 year old opened the wardrobe there was 2 empty boxes of Jameson and an empty box of sex toys in there. So the rooms weren't cleaned properly at all. The swimming pool was lovely and warm but the changing rooms were dirty. In fact, when I checked out I felt like we all needed a good scrub after staying there. Would never go back.
LOVELY HOTEL STAFF VERY POLITE AND FRIENDLY FOOD EXCELENT WOULD STAY THERE AGAIN
A very dated hotel. Decor seriously needs some updating. Leisure centre excellent but no toys in the pool or the hotel for children. Not a family friendly hotel. More suited to older people. Staff friendly and helpfull. Food was lively and very generous portions. Location is excellent for touring around the counties and loads to see on Clare. But if I went again I'd stay somewhere else.
Our original room we got was very dated and plain but we got moved to newer room and it was lovely only bed very small. Towels changed every day which was great. Food in bar good but not as much a selection off food in restaurant.staff were okay apart from. Mairead and enya they lovely and very helpful. The drink at bar wasn't the greatest at all. But overall we enjoyed our stay and will visit Co Clare again..
top class hotel AMAZING facilities excellent food great staff fabulous rooms and entertainment great cant wait to make another visit.peter/bernie
Booking very easy to use. Had been before and were looking forward to going back. Everyone very helpful and nothing was a problem. Lovely atmosphere. My husband said the bed was one of the most comfortable he had been in, had a great sleep! Loved the spacious double room as were given. Food was grand, only disappointment was the tea/coffee wasn't offered after dinner ( and I didn't like to ask). Great to have playroom always open for toddlers use. Excellent supervision at the pool. Will be back in the future! Definitely good value for money. Many thanks for a relaxing break
i was disappointed with hotel , pretty outdated and food not great , friendliness and helpfulness of a lot of staff members would not entice me to return .
Great value for money, all staff very friendly and rooms where as expected, leisure centre very nice and also very clean again staff more than friendly. All in all a gret short stay break
Great value for money, all staff very friendly and rooms where as expected, leisure centre very nice and also very clean again staff more than friendly. All in all a gret short stay break
Had a very pleasant 2 night stay in the Auburn Lodge. The staff in this hotel are extremely pleasant and very helpful. The food in the restaurant was very good and the breakfast was as good, although it would be nice to have some fresh fruit. The rooms are spotless and lovely clean white towels.Would have no hesitation in staying here again.
I could not find a single fault with this Hotel. All the staff were nicer than each other . The food was wonderful. Even the bacon for the breakfast was unique. I never tasted nicer. The bar was wonderful with free entertainment provided. We had a wonderful dinner on the evening we arrived. My husband asked if he could get plain chicken instead of chicken curry and it was no problem. By far the nicest hotel I ever stayed in
Stayed here over the week end. Staff were all very friendly and helpful....I asked for an iron and it was delivered within minutes as was the fan that I also requested. Room was clean and comfortable although the only gripe I had was the distance from reception, restaurants and bar to the bedroom. it was a long hike! Food in both the bar and restaurant was lovely and was served quickly. I was a little disappointed in the breakfast offered...no fried egg, beans or mushrooms. Entertainment on both nights in bar.
Room only OK sheets stained.Keys would not work despite changing them twice.Seemed to be a lot of staff but none of them willing ti ask if we needed anything while sitting in the foyer for over an hour.And lastly at breakfast the plates on the warmer were Burning hot and dangerous.I know in all deals kids go free but in 4 years and 6 or 7 stays in various hotels we have NEVER been charged for Kids breakfast.which was a slice of toast each and a 10euro charge. NEVER AGAIN...ANONYMOUS
Very very impressed. Staff were very courteous, helpful and in good humour. The room was very clean, comfortable and well presented. Enjoyed our time in the leisure centre - once again the staff were very helpful and even lent us a couple of swim hats. Would definitely recommend to everyone and would like the opportunity to go again.
I stayed at the Auburn Lodge last weekend with some friends and cannot say I would return there. The location of the hotel was outside the town but this did'nt matter as it gave us a nice walk into town. I have stayed in many hotels around Ireland on Lidl breaks, on Saturday night we asked for Cappucino coffees on finishing our meal about 9pm and were informed the machine had been cleaned for the night and none was available, I found this hard to believe being a hotel with a bar where I would expect people driving to perhaps order coffee, also the desserts on offer were not memorable. All in all I was disappointed with my visit. KH
Had a lovely night in this very nice hotel, staff extremely friendly. Kids loved the pool. Nice food.
Friendly, welcoming staff really enjoyed our stay Surprising very well equip rooms and next to the leisure center
Pros:comfortable beds; nice shower; quiet; Cons: baby pool was very cold; light fixture broken in the bathroom; We all disliked the food and very little vegetarian options; We had 2 lots of stairs- difficult with baby. Overall this hotel was ok- I wouldn't be returning in a hurry though!
For a 3 star hotel there are of course certain things I don't expect. But saying that I expect my cups in the bedroom to be clean, not stuck to the plate with left over coffee. I expect hot water when I wake up in the morning in my room - not to have to wait over an hour on a maintenance man and my only option being told to go to leisure centre. Hotel pool closes to kids at 6.30 in the evening which is much to early - we spent the day out and were looking forward to going to the pool when we returned. And when we did get in - 2 lanes closed for swimmers and lessons going on as well didnt leave much room for anyone else. And yes - canned fruit for breakfast, not really appealing. How you were treated with extra asks seemed to depend on the staff member - my porridge brought happily on the first morning but waiter not so pleasant about having been asked on morning number 2.
I didn't find the hotel to be all that clean. my 1year old found a false nail under one of the beds and very nearly put it in her mouth. The travel cot provided, didnt have a mattress and only realised it the following morning, iyt was just the base, the part you use when folding up the cot. Which explained why my 1yr old didnt sleep very well and actually spent most of the night in bed between myself and my husband. Food was ok enough. Pool was only open to children from 10am, and turned out swimming lessons were on (saturday morning), so access was to a small section of the pool, disappointing. I won't be going back!
My wife and I thoroughly enjoyed our experience in the Auburn Lodge Hotel & Leisure Centre. The staff, were courteous, friendly and very helpful, the food was excellent, both in the morning and evening and the facilities in the Leisure Centre are excellent. We had a lovely relaxing stay and would have no hesitation in recommending the Auburn Hotel & Leisure Centre as the perfect destination for anyone looking to take a Hotel break-away.
We stayed in the hotel over the St Patricks weekend with our two kids. Our first impression was disappointing as the hotel decor is quite dated. However, it didn't impact on our stay. Our room was clean and the kids beds were better than other hotels we stayed in. We had a 2 course dinner in our package and the food was good. Only criticism was that we'd prefer the sauce and gravy on the side (The food was swimming in the gravy). Breakfast was good and I can't believe some of the other reviews about it. We got both tea and coffee pots and plenty of toast. I even asked for a second basket. The kids loved the hotel. The swimming pool was a nice bonus. Entertainment in the bar was disappointing for the St Patricks weekend though. All in all a very enjoyable break and we'd come back on a similar deal. PS Staff were very nice and helpful. Liam
Nice friendly staff. Rooms very basic but clean enough. Unfortunately, the decor is very dated and badly in need of a make over. We spent St Patricks weekend there and the entertainment in the bar left a lot to be desired. Bar food was not great ( I had some dodgey prawns) Breakfast was delicious though and the swimming pool saved the weekend for us as two children loved it. Unfortunately we will not be returning. Joanne.
excellent. Hope to stay again
Really enjoyed our stay at the auburn lodge hotel. Leisure centre was fabulous. Bedroom was a little bit dated but spotlessly clean. Food was good. Would use this hotel again
The hotel is quite old and while cleanish not to a very high standard. Things like cracks in tiles in the bathroom and the bathroom sink are things which I feel should and need to be addressed by the hotel. The staff who looked after us were very friendly and the meal service that evening was very nice. The same I cannot say for the breakfast in all my years staying in a hotel the breakfast was a disgrace. We arrived for breakfast the next morning I like to have fresh fruit with yoghurt (low fat). The fruit consisted of canned pears and prunes (only) the yoghurt was in big bowls with no lids on top very unhygienic needless to say I had none. We asked for tea and coffee any hotel I have ever stayed in would give you a pot of each we received a small cup of cold tea and cold coffee. We asked for toast and were give white bread toast no offer of any healthy brown bread and two slices only when there was two of us. I asked for pouched eggs the girl went to get them and I am not joking within 30 seconds the eggs were in front of me. They were not pouched and they were cold. I could not eat them as I am allergic to some oils and could not take any risk eating them as I believe they were fried. I asked for beans 3 times eventually them came out and guess what freezing like they came straight from the tin. The breakfast was disgraceful I have to say I will not be staying in the hotel again. Oh yes we had to ask for plates as there was none for anyone wishing to have breakfast from the buffet.
Nice hotel. Leisure Centre lovely. Staff not overly friendly but nice enough. Service quite slow. Food excellent.
Nice and friendly hotel,very comfortable and warm rooms,enjoyed our stay,great swimming pool leisure centre
Nice clean hotel with friendly and efficient staff, rooms are a little dated, the bathroom in particular, but are clean and comfortable, swimming pool is great, breakfast wasnâ€™t very good but overall for the price it was fine for a one night stay.
Lovely hotel, bar food good. Breakfast was delicious. Reception staff and bar staff very friendly and polite.
A country hotel used by country people when they come to the city or have a local occasion. The interieur is rather oldish but everything is clean and personnel is friendly and helpful. The hotel is good for a stay in Ennis - I would not go there just for the hotel though but if I had to stay in Ennis overnight again I would go back here. The location is quiet and at the outskirts of the town. A bit too far to walk to the city centre, especially in the rain. Food was surprisingly nice in the restaurant. The bar only had carvery (even in the evening). But I think this is all the locals want.
We had a great stay. Very clean but dated lovely evening meal in the bar . The staff were courtious and helpful.The leisure centre and pool excelent .
Warm friendly atmosphere, great room, helpful staff, good leisure centre, location and parking, Food was good generally. However main course for evening meal was disappointing with limited choice and poor prersentation. Overall enjoyed our stay and would return.
From the front of the hotel it looks fab, but the rooms are very basic , 1970 tiles in the bathroom, beds are uncomfortable they could do with been updated. Lesiure center is excellant, A car is a must if you need to get to the town center.
A. Great hotel we enjoyed every minute staff were very very good food was really nice room was great would love go there again for longer next time thanks lidl from gus &anne
We enjoyed our stay in the Auburn Lodge Hotel. The food was very good and reasonably priced, the staff were very friendly and helpful. The kids loved the swimming pool and swam every day. I would recommend the hotel for a family break, it was very good value.
Not very suitable for children, room was extremely cold, reception staff were lovely and helpful.
We stayed in a family room for 2 nights in August. The room was very small compared to other family rooms we have stayed in. The carpet was very dirty and the window could have done with a clean. I was disgusted when I saw mould and mildew on the frame of the window. We all felt it was stuffy in the room and also the window didn't open out fully. The room was very dusty and looked like it had not been properly cleaned in a while. We felt the staff were not very friendly and welcoming especially at reception, no smile on arrival or departure. The breakfast was nice, can't really fault with the selection of food available. Overall the hotel needs a revamp, the reception is a little outdated and needs brightening up. I could not recommend this hotel to a friend and I will not be returning there in the future.
Stayed for a 2 night break, very disappointed in the rooms they were very out dated, food was very poor, breakfast choice was very limited. It stated on the internet that there was entertainment every night however there was none on either of the nights we stayed there. Life guard in the pool was very strict could not even splash in the pool without being spoken to!!!!!! Would never stay in this hotel again
We stayed at the Auburn lodge and leisure centre for 4 nights this July and had a great holiday. We toured the surrounding area by day and at night returned to the hotel and enjoyed the music in the lounge. The rooms were clean with crisp white bed linen. The breakfast was tasty and staff friendly. Overall we felt we got very good value on our holiday.
On arrival we had to navigate the vomit outside the entrance. Constant noise at night which appeared to come from the plumbing for the leisure centre. More seriously, we observed every day, and evening, that some fire doors were propped open, sometimes by fire extinguishers. This occurred all over the hotel, as we observed when going from our rooms (512, 513) to reception. Mary R Ford
We, a family of 2 adults and one child, spent 2 nights in the Auburn Lodge recently.We booked a package which included 2 B&B +2 dinners. We booked online through Lidil. Staff were friendly and helpful. Breakfast was very acceptable, evening meals were of excellent standard.The pool area is of a high standard.The bedroom was clean apart from a couple of marks on the carpet and the beds were comfortable.The bathroom, while clean, was in dire need of a revamp.Its oppressive looking dated and dark tiles sream out for urgent attention!On the whole our stay was enjoyable and proved to be excellent value for money!I would reccommend The Auburn Lodge for a pleasant budget stay.
auburn lodge was nice place food was good staff very nice but bed was awful worn stained mattress with springs coming through were it had worn thin the pressure on my arm bruised it that's when we checked mattress no wanting to complain 3 nights sleepless uncomfy on checking out I told them but heard no more hard saved for break ruined sorry to conplain but we are both in our sixtys and like a bit comfort thank you Priscilla james mcgowan
I have to start off by saying that the staff were lovely, particularly the girls on checkin. Breakfast was only ok. Cereal, limited fruit and hot breakfast was available. I was a little disappointed with the rooms. We were on the ground floor of which is obviously quite an old hotel. The reception area is lovely but the rooms are so dated. There were black bags left around the corridor on the way to our hoteo room. The grout on the tiles in the bathrooms are covered in mould. The curtains were extremely dusty and the carpets could do with a wash. Its a pity because a little TLC and this could be a lovely hotel. Hotel is severly let down by its upkeep. Unfortunatly i would not be in hurry to stay there again.
Very comfortable spacious room - quiet pleasant surroundings but hotel starting to feel it's age inside. 3* Staff excellent in lobby, restaurant and leisure centre. Also cleaning staff were helpful and accommodating. 4* Breakfast was self-service buffet which is always bad, not helped by poor quality of ingredients. The dinner we had was enjoyable and very plentiful. 3* The bar was excellent with live traditional music on the Friday night. 4* This hotel gets the important things right and we thoroughly enjoyed our stay and felt it was tremendous value. I'll give it 4/5 overall.
Spent two nights in the Auburn Lodge recently. Was impressed. Very clean. Room spacious. Food excellent - portions rather too large for my liking but that is a good complaint. One will definitely not be hungry there!
Lovely Hotel. Excellent food and some of the most friendliest staff I have met in the Hotel trade.
Stayed for two nights in Auburn Lodge, the staff were not very friendly, we got back to our room at 2:00pm on the 2nd day to find that it had not been cleaned, while there a member of staff knocked on the door to find out if we needed fresh towels, of course we did as there were only two towels there the first night. Food was just ok, would not stay there again
We really enjoyed our stay in the Auburn Lodge & Leisure Centre. The bedroom was warm & comfortable. The staff were very helpful, friendly & efficient. Breakfast was very good. We also had the carvery dinner on the Saturday evening - there was good variety, it was very tasty, large portions & excellent value for money. The Leisure Centre was beautiful, with a great swimming pool, jacuzzi, sauna & steam room - we tried them all! Yes, I would stay there again.
We stayed in the Auburn Lodge hotel during a very busy weekend in May. The staff were friendly and helpful, and the food was good (specially the chicken curry!) We were in a family room and needed an extra fold-out bed as we had 3 kids - the fold-out bed was quite sagging in the middle, but did the job. The room was a small bit cramped, but we spent very little time in it so that didn't really matter. It was a very long winding walk to the room from reception, so we had a bit of exercise built in to our stay!! The only issue we had was the shower was not hot enough. Overall we were happy and would stay again.
We enjoyed our stay at the Auburn Lodge Hotel. The staff were very friendly and the food was to a good standard. However the rooms were tired looking and badly in need of refurbishment which was disappointing
I would recommend it for people not bringing kids, just going to see the attractions. Found the staff to be really friendly and helpful, location was great for the local attractions ie Cliffs of Moher and Aillwee Caves. Food in restaurant was fantastic and the waiting staff well I couldn't say enough, made sure the children where not waiting for their meals, had a bit of banter with them, really a delight to see staff so friendly. Rooms where dated but comfortable. Found they didn't cater much for children - Family room consists of 2 single 1 double bed, children had nothing to do inside Hotel .. no kids TV channels and the play room wasn't up to much a few colours and pages and a few dated toys.
Really enjoyed our stay. Totally impressed with staff....most helpful and friendly, especially at reception!
We had a lovely stay in The Auburn Lodge for the new year. Staff were very helpful and friendly. We went to banquet on New Years Eve and we had a great time the food, the Casino and dancing was excellent. I would recommend this hotel for a nice break.
Nice, comfortable hotel. Swimming pool and jacuzzi good. Kids loved the Barney Play Centre that we got passes to. Our room on the first night was very noisy so we were changed on the second night. They gave us a complimentary bottle of wine for the inconvenience which was unexpected and lovely!
Hotel stay was pleasant. The Dining area and food were great. Although the portions were massive and I felt that it was somewhat wasteful to send out such huge portions. The leisure centre, foyer etc all looked cosy. The bedroom was dated but clean with everything in working order. The only negative thing was that the hotel was cold and I couldnt really relax in the lounge area because of this. The bedroom was even colder but When i told staff they put on the heating straight away and that was fine Only some of the radiators were on throughout the hotel. This to me is a big thing a warm hotle is alot more inviting than a cold one. The staff very friendly and helpful
Booked in for Sat night the receptionist was lovely room was basic but comfortable the bar staff were not good at theirs jobs food was ok honestly would not stay there again and I don.t think it is a three star hotel
We had a brilliant stay at the hotel...Staff friendly, very family friendly and our boys really enjoyed the kids club..We will definatly stay again..
We enjoyed our stay in the Auburn Lodge. Highlights were the friendly staff, tasty food and nice, clean, modern swimming pool. Slight downsides were the room was very small and hot, in bad need of a lick of paint and all the surfaces were dusty and could have done with a thorough cleaning and some new furniture. The room was on the ground floor and window opened on to the car park, so we couldn leave it open for the room to air during the day. We were also conscious that all our belongings were visible from the car park, and the safe in the room didnt work, so we ended up bringing our valuables everywhere we went, which was a minor nuisance. The main areas of the hotel were much better maintained. We ate in the oyster restaurant twice and enjoyed the food which came in unbelieveably huge quantities. Service was friendly but took ages to clear tables. On the first night we ate dessert with the vegetables from the main course still on the table. Still, on the whole this was good value and enjoyable. We would consider staying again, just slightly put off by the size and condition of the room.
was very pleased with the hotel my kids enjoyed the pool and the breakfast was nice and staff friendly room standard enough but served it purposes would stay here again
Rooms bit chilly! Food amazing! Great for families - kids club was amazing , pool lovely Staff very pleasant and great with kids Wifi not strong - no signal in room and only one section of the bar
The Aibirm Lodge Hotel is in need of updating, the plaster on the walls in the bedroom was peeling in places and the tiles around the bath had been recently replaced but the grout was not cleaned off them! The staff were extremely helpfull both on receiption and in the restaurant however the bar could do with extra staff as service was very slow most of the time due to the lack of staff working. While our stay was pleasant, I would not recommend the hotel for a stay but definately for dinner in the restaurant.
An absolutley appalling stay - food poor bar service poor. A disco held in the hotel was badly managed we moved our own cars as we saw the car park fill up with drunken youths - no advice from the hotel on where we had parked might not be safe. Our rooms backed onto the disco - not great for a family. At throwing out time we were woken by a couple trying to fornicate on our windowsill, a fight in the car park followed, football chants with bad language were sung for a good while. i wish i could mark it a minus!
Staff top notch to be honest , rooms could do with being updated but rooms were kept clean . Not much for children to be honest giving the area were hotel is a pull for familys is to have something for the kids to do kids club etc . Outside play ground is badly needed and to update the games/play room. Leisure centre is fine .Food could do with going Back to a basic menu and bang out the flavours from that menu .Carvery food/menu had a better range of flavours and food compared to the restaurant . Would go back if above was updated for kids as it is a good base for travelling.
Just spent the May bank holiday weekend in the Auburn. Two Adults and Two Children. We had a fantastic time, ALL the staff were brilliant there and the Food was excellent. We loved the Pool and Jacuzzi. The Only drawback is (and its a very small thing), the bathroooms are a bit dated, but our room was spotless. I WOULD HIGHLY RECOMMEND A STAY AT THE AUBURN LODGE - IT WAS EXCELLENT VALUE FOR MONEY, AND WE WOULD DEFINATELY GO BACK AGAIN.
Hotel a bit dated and a bit run down. Could do with a cash injection to bring it up to date. Walls a bit bare, lamps and lights not working, bed a bit springy, carpets a bit worn, internet station out of order, sauna out of order, Having said that it was clean, the breakfast was good and the staff were always pleasant
Nice Hotel, Warm friendly staff, rooms would benefit from a refresh but were clean, warm and comfortable. Family rooms great value for money, didnt get time to check out the pool but the playroom was a little disappointing but at least an alternative to having children in bar or foyer. Would stay there again. Family of 7
Cute hotel - boutique style. Good food. Staff all very nice. Really enjoyable stay.
Friendly staff, good facalities, highly recommended
Basic room, great gym and leisure center, excellent food in the bar and restaurant, great value for money, very friendly and polite staff. Would definitely go again!
Was quite disappointed with the room and particularly the bathroom in the Auburn Lodge Hotel. While the foyer, bar and restaurant are all fine, the rooms could do with some serious updating. The bathroom in particular was not quite up to standard, the bath mat which was hung over the bath was filthy and obviously had never been cleaned. There was also a shower curtain in the bath, which is not very hygenic. Would not stay here again.
Really enjoyed the stay, staff were very friendly and helpful
My wife and I were very happy with our stay at the Auburn Lodge, ideally located, friendly staff, and a satisfactofy leisure centre. A few minor problems with the room in relation to the fixtures and fittings but nothing to worry about. overall an enjoyable experience.
We found the family room at the hotel very tired and dated, almost neglected. The reception staff were very friendly and helpful but the serving staff in the bar left a lot to be desired. They were never on hand to serve the customers. The swimming area was clean but the changing rooms were cold especially for young kids. The location of the hotel is good for drivers using the hotel as a base but for those who want to visit Ennis, it's a taxi journey to Ennis town centre.
went here for the new year with my extended family had a great time pity playroom is under refurnishment when finished hopefuly it will be great for kids is very child friendly and you need that when bringing children to hotels
Stayed in the Auburn Lodge Hotel for the New Year it was lovely. We really enjoyed the break, the rooms were spacious, the staff very friendly and the food was delicious!!
Fantastic. food great. Staff very friendly and helpful. Pool and leisure facilities very good and clean. Really enjoyed it. Will be going back.
My family and I stayed at the Auburn Lodge Hotel in November for one night. We found a very friendly welcome when we arrived and the family room was quite small but clean and comfortable. We ate that evening in the bar and found the staff extremely efficient and friendly. The food was great and very good value, we enjoyed it immensely. The atmosphere in the bar was very comfortable and warm. We ate breakfast the next morning and found it very tasty and the staff were again very efficient and friendly. Overall we thought the hotel accomodation was quite basic, however the warm atmosphere and the friendly staff made up for that. I would recommend it.
Very comfortable, clean and cosy hotel. Staff very obliging; food very good. Could do with a 'touch up' of doors along corridors and, all in all, a very pleasant stay.
Food was lovely but could do with a bit more choice for breakfast. Got a terrible room when we arrived it was dirty looking it was in old part of hotel. They advised me these rooms were there family rooms as i had two infants. Went to reception for the second time and asked to be moved to another room and we were then moved to a lovely clean room. Final point to make pool was very cold for infants. Regards Bridget
Our one night stay in Auburn Locge Hotel was good, location was perfect for what we wanted. Staff were very friendly and helpful. Our bedroom was quite far away & we had to walk through several corridors, also no lifts The accomodation was very basic & we felt the room was a bit cold but it was clean. We stayed in family room which had a double and 2 singles. The pool was great for the kids. Overall we had a value weekend which is thanks to Lidl.
We have just returned from one night in the Auburn Lodge Hotel and I have to say that although the rooms and decor is quiet dated the hotel is very clean and the staff were extremely pleasant and helpful. When we arrived they did not have our booking but proceded to check us in without haste. Having worked for an internet hotel booking company I knew this meant that there would be problems at check out which there were when they requested %u20AC100 from me. However I explained that I booked through Lidl and forwarded them the email and they charged me what was due. This didn't bother me as I'm familiar with the systems and knew it was easily rectified but I could see how other people would be very bothered by it. Overall it was great value for money and perfect for what we required, would return if we are ever passing through Ennis again.
this was our second time staying we had a lovely weekend. The staff are very nice room was clean and the food was lovely would go back again very good value. Catherine Reilly
Most of the Staff is very friendly and the leisure center is very new and nice. Donwside is the location and the hotel.
We really enjoyed our Lidl weekend break in Ennis. The staff were very helpful and very pleasant at all times. When the newspapers were not available for me on the Saturday morning, a paper had been reserved for me on the Sunday morning without request.. The food was good and any extra request was pleasantly adhered to without question. The hotel itself is a little old fashioned and the room basic but at such good value, this was not an issue. Overall, we were very happy with our stay and have no complaints. I would give it a 4 star as we were not expecting it to be quite as far outside Ennis as it was and it could do with a little updating in its decor. Thank you.
Auburn Lodge,never again.Arrived at 5.30pm on St Patricks night.Given keys for 3 rooms which still had guests staying in them.Shockingly unprofessional.One word to describe this Hotel,"grubby".No way is it a three star,maybe one.We were booked for 3 nights and stayed for one,couldn't wait to leave.On the plus side we had a good night in Ennis itself in Brogans pub. Alex Ryan
Staff were very friendly and helpful. Accomodation was basic enough but clean, stayed in family room which wasn't huge by any means but had a double and 2 singles. pool was great for the kids. would definitely stay there again.
Auburn hotel is a reasonable hotel and offers a great value for money break. They do need to train their staff about the terms of offers and to ensure they advise customers of changes. In our case the restaurant was closed and meals were served in the bar but neither reception staff or bar staff were clear on this. Leisure centre very nice and we enjoyed our stay
we had a lovely time the staff were very nice the food was good weather was beautiful that weekend leisure centre lovely only complaint was bed not the best the lidl break value thanks a lot
Hi, Lidi Breaks are very good value,but was dissapointed in the Aubran Hotel . Checked in and was not told anything about the facilites in the hotel had to ask about times for breakfast ,swimming,dinner times.Family room was very basic and small and the view was terrible dirty nappies outside the window.Had major problem with the bar drinks ,we order some drinks and had to return then twice was horrible. My husband left a hoodie on the seat and went for a cigarette when he came back it was gone 60 euro worth of a hoddie. Went to reception but were not helpful at all.Also had no tv all of sat nite.Wont be going back there again.
Our stay in Auburn Locge Hotel was very relaxing and enjoyable the management and staff were very friendly and helpfull and very professional.Yes I would stay again.
We had a great time there we will return Straff were lovely
Lovely hotel but unlucky for us our bedroom was so far away because the hotel was full we had to walk through several corridors which took us several minutes also no lifts so dragging baggage was a pain food was excellent no wifi in room or no air condition
The room had all the neccessary facilities needed for a night's stay. Being a bargain break we were a bit apprehensive about the dinner but were pleasantly surprised....an excellent meal. Very friendly helpful staff. Overall this deal was fantastic value.
Tired hotel in serious need of some TLC. Room reasonably clean, dirty saucer, large safe not even secured on the wardrobe floor. Couldn't get it to work even with staff member coming to look at it. I worked it out after the barman left that the batteries were virtually dead preventing it from working. The remote control for the tv was having the same problem. Half the seating in the bar was small round tables & stools so unless you get into the bar at the right time it was very uncomfortable to eat a meal. Not many of the staff were friendly, they basically ignored you. Restaurant food (serving breakfast was very basic) although the bar food was good.
staff friendly, food very good, swimming pool good.room clean and comfy.hotel generally a bit tatty round the edges but overall had a great value weekend and all the important things were good.
staff were friendly. Bed in room was very poor. children's food expensive.
Friendly functional hotel.Reasonable,clean,nice gardens.No complaints.