From beginning to end could not fault this hotel. party of 4 friday 24/3. The reception staff, bar staff top class. We ate in the restaurant and the waiting staff couldn't have been more helpful, two course meal included which was very enjoyable. Entertainment was brilliant. If you want good food, comfort and at a good price then make the Tower your choice. Highly recommended.
This is our second staying at the Tower Hotel. The staff are very nice and helpful and we very much enjoyed our stay. I was really delighted to be able to order the cold platter for breakfast as I do not like the buffet hot breakfast would definitely say this Hotel is between a 3 and 4 star. Dinner was very nice and the staff in the restaurant are very attentive and efficient. There was music in the bar that evening which was a bonus.
We stayed here last weekend on a Saturday/Sunday night break. On arrival we were informed that we had been upgraded free of charge, what a lovely surprise. We had requested an early check-in to avail of the leisure centre etc and were accommodated without any problem. Our room (202) was lovely, a fair size and had all the bells and whistles you'd need on a 2 night stay. It faced out onto the main street and some might find the traffic a problem but we were just fine and never closed the window during our stay. The leisure centre is not overly big but it does the job and nothing was too much trouble. We did not dine in the hotel as we had arrangements made with friends so I can't comment on the evening fare. We did have breakfast there both mornings and the food was of a good quality, plentiful and hot. The staff are super friendly and did their best for everyone. My only gripe (and it's a very minor gripe) is the toaster. There's only one and it takes forever and even then you have to put the bread in a second time to have it actually toasted...and yes it was turned up to highest setting. It was busy on the Sunday morning and the queue for toast was long. It's an easy fix folks and hopefully it gets sorted. Other than that everything was super - the hotel is perfectly located to take advantage of all that Waterford has to offer. Go and enjoy, it's well worth it. Thanks to all the staff in the Tower for a lovely break. Good on ye.
Brilliant location and extremely friendly staff - could not fault this hotel on anything - will definitely be back
Good Hotel. Friendly staff, nice rooms. DMC
We, as a couple, stayed for one night midweek. The staff were friendly and courteous. The room was clean (we had a lovely view of the air conditioner!), there was plenty soap and good towels. The breakfast was varied and tasty. The location is very central and there is a small carpark to the rear. I can't comment on the leisure centre or the restaurant, as we didn't use them, but the bar was comfortable and friendly. In the morning I noticed there was a kids club, useful if you wanted to go shopping..Overall I give it 4 stars and would recommend it.
We spend an enjoyable night in the Tower Hotel and Waterford in general. The staff were very friendly, the food was good and the facility was clean and tidy. Waterford was clean too with plenty of things to do for all the family. At the price, it's amazing value to get B&B and evening meal for just â‚¬51.50. Thanks Lidl.
The Hotel was faultless and the staff were amazing. Well done to you all. We will definately return in the not too distant future. LIAM and CATHERINE
The staff are very friendly and made us feel really welcome. The dinner and breakfast at the hotel were good and in particular the breakfast. We took a drive to Tramore and had a walk along the strand. We also walked the short distance from the hotel to Waterford Crystal and the Museum both of which were really good. The hotel is nicely situated. One issue is that the parking area to the rear of the hotel is cramped but we did manage to find a space. Overall however we had a great time and enjoyed our visit.
I never usually write reviews but I feel the Tower Hotel really deserves one. The entire hotel was lovely. The rooms were clean and comfortable with all the usual facilities. We had dinner in the hotels' restaurant that night which was served in great time and tasted great! The staff continuously checked on us to see if we needed anything else and were so friendly, laughing and joking throughout the evening. The next morning for breakfast, there was a huge variety to choose from and plenty of everything. I really enjoyed my stay in the Tower Hotel and will definitely go again. The only thing I can fault is the wifi wasn't great in the room (at the back of the hotel) but I wasn't there for much of the time so it wasn't really an issue.
great location very nice staff
The Tower Hotel is a great place to stay in the lovely city of Waterford, its so central for shopping, restaurants, pubs etc. Free parking in the hotel carpark is a bonus. The leisure facilities are great and the staff are extremely friendly and helpful. Will definitely stay again. :)
Hotel very comfortable and breakfast good. Rooms were extremely warm and we were glad of the fans they had in the room. We booked 2 double rooms both for people with mobility difficulties. One room had a walk in shower which was great and a king size bed and the other was a smaller room with a double bed and a much smaller bathroom and a small shower . The larger bedroom had the tea making facilities on a high shelf which would have been difficult for a wheelchair user. Staff were very friendly and helpful. Good location for the town centre.
enjoyed my stay immensely staff very friendly and helpful ,would go back again
Advised we were getting upgraded to a quieter room when we were booked in, however the noise levels were quite high here also. Shower was broken, bed sheets are pretty worn, need to be replaced. Dinner was lovely, the size of desert was very small, however what we ate was lovely. Breakfast was ok, nothing wrong with it, just not much taste to it, and no pastries. Staff were extremely friendly and they had a child entertainer in lobby over the weekends. Leisure staff were extremely helpful by offering a family changing room and you can see they were making sure all their pool maintenance checks were been carried out, pool could do with been another few degrees warmer. Have stayed in hotel in the past and probably will again in the future as its quite central and free carparking.
Everything very good except car parking hit and miss regards availability
Our stay at the Tower hotel was a complete disappointment. The room was in acquitted was too small and looked out on dirty bins. Towels in room were worn, to be honest I have thrown out better. It was a big job to get extra. The bed was so uncomfortable we were so tired the next day with no sleep. When we checked out they tried to charge us 80euro more. This bathroom was a mess. Unable to take a comfortable shower, nearly took my eye out with the sink. We ran out of this totally dysfunctional hotel, what a waste of money going to stay here.
Stayed here for 4 days and enjoyed the experience-The staff were very helpful and looked after us very well-The dining room staff were particularly top class and the dining room manager made our experience a memorable one-any query was listened to and dealt with-the location in the heart of the city was great-the extra facilities such as massage,etc, were a nice bonus-the bar was airy and comfortable . Thanks Sean and Mary Meehan
My wife and I stayed 2 nights in Tower hotel . It was a very pleasant experience indeed .Our room was perfect the food was excellent ,particularly the breakfast ,the staff couldnt have been more pleasant ,all i all one of our best trips ever .Should be upgraded to star in my opinion
this is a lovely hotel, friendly staff and walking distance of the shops, would highly recommend this hotel
Great hotel. Only stayed for one night but loved it. Food is lovely swimming pool and all facilities are great. The room was very nice. Would highly recommend this lovely because it's a ten minute walk into the city.
We had a great time the hotel staff were very nice the room on the third floor was ok it could do with air condition in the warm weather it can get very hot the food was excellent it was the first time we stayed in this hotel and we would give it a score of 9 out of 10
A wonderful place to stay. Would highly recommend it. The Leisure Centre is a real bonus.
went on a 1 night stay with my husband for a relaxing break and that is exactly what we got in the Tower Hotel staff very friendly and nice enough decor in the hotel leisure centre there but we didn't have time during our stay to use it ate in the restaurant and the we both thoroughly enjoyed our dinner, absolutely gorgeous. Breakfast served up to 11 am on weekends which really was great made the stay all the more relaxing. Buffet breakfast very nice with plenty of variety. Would recommend this hotel for its friendly staff , food, and great central location.
very satisfied with our stay in the Tower Hotel. great location, very helpful staff. excellent evening meal and very good breakfast. Very clean and comfortable with an attractive, fresh dÃ©cor.
I had no trouble booking with lidl breaks,we stayed in the Tower Hotel Waterford where everyone was so nice and helpful would give the whole experience a 5 star rating.
Good Hotel and good helpful staff. I did get fed up though with the same root vegetables every day. The Hotel WiFi extremely slow that weekend and to make matters worse I was given an incorrect printed code on the Friday. On Saturday morning I got the correct code from a guest who had also being given an incorrect code. The Senior female Receptionist was not at all helpful and maybe even rude when I approached her about my WiFi problems. Overall a good Hotel to stay in and would book again.
we had an excellant stay in the Tower,we were celebrating a birthday and the staff couldn't have been nicer, I would highly recommend the hotel and look forward to returning, the rooms have all been refurbished and are very clean and modern. The hotel is in a great location and is walking distance to shops etc, also its a great base to have to explore the area, the only negative is the spa isn;t very luxurious!
We found our stay in the Tower Hotel a very pleasant one the room was very good breakfast was great next time we plan to have dinner in the hotel.
Spend a night in the hotel with my 10 year old niece. Well situated hotel, easy walking access to all shopping and local history sites. Free car parking also a plus. Our room was nice and spacious. The staff were very friendly and check in/ check out very fast. Leisure facilities are nice but dressing room could do with an update. We had a great visit and would come back again.
Well located hotel with a nice bar and bistro area. Room was large and spacious but had no air conditioning.Very basic leisure centre which needs a facelift. Staff were not overly friendly which lets down the hotel.
20+ of us recently stayed in your hotel ..Aged from 2yrs to 80yrs (it was for my mam's 80th bithday) ! We ALL had a fantastic time, the hotel provided a birthday cake FOC which was a lovely touch we all had dinner in a packed dining room on saturday ngt and the staff were VERY attentive meal was great, (no easy task serving a table of apporx 25) .. The bar staff also resevered a section for us for after the meal...All happy campers :-) Most of us used the leisure facilities and were pleased with them too ! All in all a great stay , great food and service and at a brillliant price , would defo stay again and recommend to others
We recently stayed in the Tower Hotel and we could find no fault in any area. We were delighted with the service from the receptionist to the dining room staff. Everyone was courteous and very helpful throughout our stay. The bedroom was very comfortable. The location of the Hotel is excellent too for strolling along the quays and for shopping. The choice of food for dinner and breakfast was great. We will be back.
Hotel very central. Every member of staff were very friendly and couldn't do enough for you. Food was good. We had budget rooms and some were very small but all in all, couldn't fault a thing. Would definitely recommend this hotel and I wouldn't hesitate to book this hotel again.
Great place very central the staff are very friendly and helpful... Very clean hotel and the leisure centre is great too.The deal of dinner bed and breakfast was great value for money..
From the time we entered the hotel we found the staff very helpful. Bedroom was small but very clean. Meals excellent. Would recommend the hotel to others. Would give the whole experience including the booking 5 stars
I was at the tower st patricks wend, check in was quick and friendly staff.The room was lovely and spotless from the smell i would say it was newly renovated, it was very warm in room that wend had to leave window open and in bar that night had to ask for aircon to be put on which was done. Breakfast was lovely and plenty of it. Only a little thing the shelve with tea making facilities was a high, lovely to see mugs but couldn't see how much water i was putting in could get scaled if not carefull and i am tall could see it a problem for some one smaller in height. Had a lovely stay would highly recommend the tower hotel will be back soon. Also location is great.
my husband and i stayed in the Tower Hotel for the first time, it was the nicest, friendliest and best hotel we ever stayed in. The pool was so warm and the staff all over the Hotel were brilliant. The location of the Hotel is ideal and we will be back soon for another short break. Mary Brennan,
Our weekend in The Tower was great from start to finish. There were eleven in our group and we were treated really well by all the staff. We go away a lot and this was the best ever. Great value too.We will use this site again.
Just back from this hotel stayed der for paddys wknd,absolute brill hotel.it has everything pool,gym,sauna,etc.the staff were excellent it was my sisters birthday n dey cudnt do enough for us.i wud definitely recommend this hotel. I wud give it 10/10.thanks to all the great staff for a fantastic wknd.
Fantastic Hotel this is our 3rd time this year would totally recommend this hotel fantastic location very friendly staff in all areas of the hotel will definitely be back soon
Fantastic Hotel in the heart of Waterford great location stayed on a weekend so we had entertainment on both nights staff very friendly and helpful couldn't do enough for you would recommend this Hotel anytime we will certainly be back soon
Very good hotel, everything was perfect, staff was very nice n friendly, rooms were spotlessly clean, food was excellent, couldn't fault a thing about this hotel.
I enjoyed my stay, the hotel was clean and staff were friendly
We stayed here for a weekend break starting February 21st and really enjoyed it. The hotel was beautiful and spotless clean and staff was very pleasant. The restaurant food was superb. Would highly recommend.
the towers hotel was ok
I would highly recommend this hotel the food & staff first class. We look forward to returning.
I HAD A GREAT TIME IN THE TOWER HOTEL. WE ARRIVED TO SURPRISED MY SISTERINLAW FOR HER BIRTHDAY AND WE NEARLY MET HER AT THE RECEPTION. BUT THE STAFF HIDE US IN AN OFFICE AND GAVE US OUR ROOM STRAIGHT AWAY. THEY STAFF WERE GREAT OVER ALL. I WILL BE GOING BACK FOR ANOTHER STAY. THEY WAS 16 OF US AND WE ALL HAD A GREAT TIME. URSULA MCLOUGHLIN. 5 STARS
Hi There a big thanks to all the staff at the Tower Hotel, we stayed there last weekend and had a brilliant time with great value. All the staff are fab and can't do enough to help. Would definitely stay there again and reccommend it to others/ Thanks again. Colette and Dave From Cork.
had a great time, the hotel was lovely staff excellent, and food excellent. overall rating a 5
fantastic stay, staff were all so nice and friendly room was very clean and spacious i can not wait to return. big thanks for our upgrade and our gift from Clint on out anniversary :)
excellent stay. unfortunately no view from room.
This hotel is well situated, very clean, bar and restaurant were lovely, food was great in both restaurant and bar with excellent friendly staff.
We really enjoy our stay in the tower hotel great value for our m0ney
My friend and I booked into the Tower as a special treat, an overnight in historical Waterford, and dinner at the hotel. the room I was put into first was small and very unappealing, with 2 small miserable looking beds! I immediately contacted reception as I felt this would not be pleasurable to stay in at all. It was a corporate room. The receptionist was lovely, chatty and understanding. She took me to a far superior room on the top floor corner (310), overlooking the river. she said that this was also a corporate room, it was much more cheerful and light, the view lovely. It was also very quiet all through the night. We had a lovely leisurely meal, drinks afterwards in the lively bar, and used the gym/pool which are smallish but serviceable. Overall we thoroughly enjoyed ourselves and would definitely return. All of the staff were friendly and helpful. The location cannot be beat, as you have onsite parking, and are literally across the road from 3 splendid museums, and very close to Waterford Crystal. There is a 20 euro ticket for all four attractions which is well worth doing. The Theatre Royale is also across the road and seems to be very enticing.
fantastic time, hotel exellent , staff extremely friendly and very helpfull, will without doubt be staying there again.
Staff were all very good, friendly and always very polite, however the first room I was given had a leak through the roof and water was dripping down from the ceiling onto the bed. After reporting this to the reception I was promptly moved to another room which was huge and very comfortable. A lot of noise from outside from a lorry which was unblocking drains from the large amounts of rain that had fallen, that went on until about 11.30 (was in bed early as I was attending a conference in the hotel the following day), after that I slept very well all night. Breakfast was good but lacked a bit of fresh fruit.
Really enjoyed stay in hotel food and service brilliant!!!
very enjoyable stay - staff very friendly - food was great...would stay there again
Had a most enjoyable stay. Great food, great service, great accommodation. Will come again.
Staff friendly, WiFi hard to get in room needed to access in corridor and then return to room.Leisure centre very nice dressing rooms could do with an upgrade.
we thoroughly enjoyed our stay at the towers hotel even though the food could have been better,both breakfast and evening meals were very average but that would not deter us from staying there again next time we would just book room only!!!! staff were very nice and very helpful and the rooms were very clean and spacious!!
very good would like to stay there again
On my recent visit to Waterford with friends, we stayed at the Tower Hotel. The location is great with secure parking, staff are very friendly and made us feel very welcome. We had a very relaxed dinner in the dining room where the staff were very helpful and the food was excellent. Everything about the hotel was great we will definately return to the Tower Hotel again & we have already recommend it to friends!
Hotel Nice, Staff friendly, Great location. Price outstanding
Everytime I visit Waterford, I always stay at the Tower Hotel. Great location with secure parking, staff are very friendly, food is great and always found the bedrooms very clean with ample room. Will stay at the Tower again & will definately recommend it to friends!
We stayed stayed 2 nights at the Tower Hotel , and thoroughly enjoyed our stay. Found the location perfect , the staff very friendly and helpful. The only problem we had was the room was a bit on the small side and on the saturday night was very noisy with doors banging etc. Rating 4/5.
We checked in for a 2 night stay on Saturday 16th March. The lady at reception asked us to take a seat while she checked if our room was ready. After some time (and numerous other couples checking in and going straight to their rooms), the same lady approached us to ask if we were waiting on a room, when I said that we were, she asked for our name again, she finally came back with our keycard. We went upstairs to our room, decor in the hallways was dull but am not even complaining about that! I had asked when making the reservation if we could have a relatively quiet room overlooking the quay. I understand that it is not always possible to meet customer's request but I didn't expect to be looking out at another wall of the hotel only feet from our window and onto the rooftop of part of the hotel. We had made reservations for the restaurant that evening, we both ordered our starters and main course. I had asked for the sauce to be on the side of my main course, it arrived with the sauce on the plate, this is an easy mistake and not one I was put out by, I just asked for it to be changed. While I was waiting on my main course, I noticed there was very little veg on my partners plate so when the waitress returned with my meal I asked for extra veg. I just want to clarify that I do not have a particularly big appetite but I felt that the one scoop of mashed potato and one scoop of mashed carrott/parsnip that was served with the main course was most inadequate. Would 2 scoops of mash not be the norm? We ate in the restaurant again on the second night. Again we ordered our starters and main course. I didn't think to ask for extra potato/veg when being served my main meal and again the one scoop of mashed potato and one scoop of veg (again mashed carrott/parsnip - same veg 2 night's running is not very acceptable!) appeared. This night, I didn't get the chance to ask for more veg as I had finished my meal before anyone approached us to ask if everything was okay. To be fair, the food we got was tasty, it just appeared to be in short supply! When we went to checkout on the Monday, literally when I handed in the keycard I was told, that's fine. I wasn't asked if I'd enjoyed my stay, if everything was okay or any other question that would have allowed me give feedback. I had been looking forward to this break since I'd booked it the previous November and unfortunately I ended up being most disappointed. It felt that our break had been paid for, the hotel had our money and as such they didn't care as to the service we got beyond that. It is with regret that I don't think I could recommend the Tower Hotel for future visits of Waterford City. In ways I feel deprived of a true Tower experience as it had initially come highly recommended from our friends but I would have severe reservation about forking out hard earned cash for the poor service we received at the weekend. OF
I stayed here with a group of friends for the weekend 8/10th March. We received a lovely warm welcome on arrival. The good food and friendliness of the staff really impressed us. Nothing was too much trouble of any of the staff. Location of hotel is great. We will be back.
Lovely location-easy to walk into city,food lovely,rooms could use an update,our room was 2 single beds connected to a family room of a double and single bed-family suite type and was for people with disabilities rails/showers-low sink,didn't mind but wasn't informed b4 hand,stayed at the Carlton in kin sale valentines w/end and bedrooms far more superior.that's the only downside but does take away from the overall experience of the hotel....
all staff was friendly,had a great time stayed on 14 feb. would stay again.
Nice & Clean hotel, friendly staff. Good gym and pool. Food 7/10. Great location for seeing Waterford City and surrounding area.
Enjoyed our stay at The Towers friendly staff good food and comfortable rooms
I stayed here on the 14th feb hotel was lovely but the room standards weren't great, the curtains were ripped the mattress was like it was no excisting very uncomfortable couldn sleep one bit, the breakfast wasn't great also , bit disappointed really.. My email is email@example.com
All staff were very friendly and reception staff welcoming. We had a nice room but bathroom is very small and the bed was uncomfortable. We had dinner in the restaurant which was very nice. The buffet breakfast was not great as the bacon had been cooked and left lying for quite some time.
Lovely Location,. Brother got married there many years ago. Hotel really grows on you. keep up the good work.
My self and my three sisters stayed in The Tower Hotel, Waterford on Saturday 20th November. We had booked it as a Lidl break and had travelled down by train. From the moment we arrived at reception we were treated with the utmost kindness and courtesy I had a hand operation on the Tuesday before and my hand was strapped and was given VIp treatment. We spent the afternnon shopping and My sisters made use of the leisure centre and we dined later that eveing. The food was excellent and we spent the remainder of the night in the lounge with a lovely gentleman entertaining us with his singing and music and he got people up to sing. The rooms were of a very high standard and breakfast the next morning had lived up to our evening meal the night before. The LIDL break is excellent value for %u20AC49.00 per night it is our second one to take and we will be going again it is what we need it these times of doom and gloom. My rating would be *****
EVERYTHING WAS GREAT FOOD EXCELLENT ENTERTAINMENT VERY GOOD BUT WE STAYED ON THE SECOND FLOOR AND WE COULD HEAR THE PEOPLE IN THE NEXT ROOM TALKING IT WAS HARD TO SLEEP AS THE WALLS WERE ONLY PARTITION WALLS
The stay was very good and pleasant. The hotel location is perfect for exploring the city and the night life. The rooms were nice and clean. Dinner in the restaurant was delicious. SPA treatment was a little bit disappointing as the back massage took place in one of the guest rooms and you could hear a constant banging of doors and people talking in the corridor, which wasn't very relaxing. Other than that I enjoyed my stay and would rate the hotel at 4 out of 5.